Shipping Policy

Thank you for shopping with kiaranstore. We are dedicated to processing and delivering your order promptly and keeping you informed every step of the way.

Order Processing

Orders are typically processed within 2-4 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once processed, shipments usually take 7-15 business days to arrive within the United States. Actual delivery times may vary due to factors such as weather, carrier delays, or other unforeseen events beyond our control.

Shipping Fees

Shipping fees are calculated based on your location and the size and weight of your order, and will be displayed at checkout before you complete your purchase.

Order Tracking

After your order has shipped, tracking information will be provided via email so you can monitor your package’s progress.

Returns and Refunds

You may return most items within 30 days of receipt for a refund or exchange. To be eligible, items must be in their original condition and packaging. Customers are responsible for return shipping costs except in cases where items are defective, damaged, or incorrect.

Refunds will be processed within 7-10 business days after we receive and inspect the returned items.

Order Cancellations

Order cancellations are accepted within 24 hours of purchase. Please contact us promptly at playgamersl626@gmail.com if you wish to cancel your order.

Customs and Import Taxes

For shipments sent outside the United States, customs duties or import taxes may apply depending on the destination country's regulations. These fees are the sole responsibility of the customer.

Shipping Delays

While we make every effort to deliver on time, occasional delays can occur due to circumstances beyond our control. We appreciate your understanding and patience.